Who is Responsible for the Processing of Your Personal Data?
How We Collect and Use Information
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a product or service you requested.
Information for providing you with Services
We collect and store personal information such as name, address, email address, telephone number, gender, birth date, and other contact information in order to provide you with services you may find on our webapp.
Information for Customer Support and Inquiries
We collect and store personal information, such as name, address, email address, telephone number and contact information, when you submit inquiries or requests with respect to our webapp. We will use such information to contact you only for the purposes for which you sent the inquiry.
Information for the maintenance and Improvement of our Webapp and Services
Cookies, pixels and web beacons
Legal Basis for Processing
Our collection and processing of personal information is based on the following:
Information sharing and disclosure
Loora may share your personal information with other companies or people under any of the following circumstances:
We will not sell or otherwise transfer the personally identifiable information you provide to us at our webapp to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.
For the above purposes, personal information may be transferred to recipients in countries around the world (which may be located outside the EU/EEA) which in some cases may have a lower level of protection than that within the EU/EEA. When transferring personal data to countries outside the EU/EEA, to jurisdictions that did not receive an adequacy decision by the European Commission, we use standard contractual clauses approved by the European Commission to ensure a sufficient level of protection for your personal information. The standard contractual clauses can be found via the following link: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm.
Loora stores the personal information as long as it is necessary to fulfil the purpose for which the data has been collected. This means that Loora deletes your personal information when such information is no longer necessary, unless we have a legitimate interest to retain such data for longer periods or are required to do so by any applicable law. Statistics which have been anonymised may be saved thereafter.
Data Subject Rights
If you are a resident of the EU/EEA, you may at any time request the rectification or erasure of your personal information. Please note however that deletion could mean that Loora cannot process your requests or provide you any requested services. You have the right to request a copy of your personal information from our record. You have the right to request a limitation of the use of your personal information (for example if you deem the information to be incorrect) or the termination of use of your personal information (for example as regards the use of the information to improve our services).
Loora safeguards the security of the data you send us with physical, electronic, and managerial procedures, taking into consideration the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of processing your personal information. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet.
Third party sites
Loora will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this webapp.
Requests to exercise your rights as stated above shall be addressed to firstname.lastname@example.org.
If you are a resident of the EU/EEA and have a complaint regarding the processing of your personal data by Loora you are entitled to report such dissatisfaction to the applicable supervisory authority in your country of residence.